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Apan Software Refund Policy

Payment, refund and replacement policies Below you will find our current payment and refund / replacement policy. Please read it carefully as this is the official policy in force at the present time. The policy listed below supersedes any other written document you may have received prior to today's date. If you have any questions or comments about this policy, please do not hesitate to contact us.

Current Payment

Any payment made without regard to this payment policy will be charged a service charge of 10%. Late charges apply (see below). Our typical policy is to collect payment on the date of service when we visit your office to provide a service or deliver products.

Current Refund / Replacement Policy

 We offer refunds on pre packaged software within 90 days of puchase. We prorate refunds on service contracts. If the software you purchased from us is not meeting your needs, please contact us immediately and we will work with you to add the features you want or to correct any perceived issues with the software. If you are dissatisfied with the level of support you are receiving from us after purchasing one of our support packages, please contact us with your concerns so that we can address this issue immediately. We value you as a client and strive for your satisfaction.





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